FAQ
Frequently Asked Questions
Everything you need to know about Befahair quality, care routines, styling, and order processing.
Product Quality & Selection
What is the difference between Raw Hair and Virgin Hair?
Raw Hair is 100% unprocessed hair collected directly from a single donor with all cuticles strictly aligned. It has undergone zero chemical or steam processing, making it exceptionally thick, healthy, and durable (lasting 2+ years with proper care).
Virgin Hair is high-quality human hair that has never been chemically dyed or permed, though it may be steam-processed for uniform wave/curl patterns. It offers a premium look and can last 1+ year with good maintenance.
Why should I choose Befahair?
We own our manufacturing facility with over 20 years of experience, eliminating middleman markups! Our 100% human hair is carefully sourced and crafted to ensure it remains soft, tangle-free, and shed-resistant. Because it is real human hair, you can style, curl, dye, and heat-treat it just like your natural hair for a seamless, luxurious blend.
How long do human hair extensions last?
Befahair human extensions typically last 12 to 24 months depending on whether you choose Virgin or Raw hair, as well as how well you maintain, hydrate, and protect the hair during daily wear.
How do I choose the right color for my hair?
We recommend choosing a shade that closely matches your natural hair ends for a flawless blend. If you are unsure, feel free to send a photo of your natural hair in good daylight to service@befahumanhair.com, and our team will provide a color recommendation!
Styling, Heating & Coloring
Can I use hot styling tools on my hair?
Yes! You can curl, straighten, and blowout your hair extensions just like your own natural hair. However, always apply a high-quality heat protectant spray prior to thermal styling to avoid excessive dryness over time.
Can I dye, bleach, or lift my hair extensions?
Yes, since our extensions are 100% genuine human hair, they can be colored, bleached, or toned. We strongly recommend having chemical work done by a licensed hair professional to keep the cuticles intact and prevent damage.
Daily Care & Maintenance
What products should I use for care?
Use sulfate-free shampoos and hydrating, moisture-rich conditioners. Leave-in conditioners and light natural oils (like argan oil) are great for daily softness. Avoid heavy alcohol-based products, and wash out styling gels or hairsprays promptly.
How often should I wash my hair extensions?
Washing 1 to 2 times a week is ideal. Be sure to gently massage the lather through to your scalp, thoroughly rinse out all product residue, and follow up with a moisturizing conditioner.
Can I go swimming with my hair extensions?
Yes! However, chlorine and saltwater strip moisture out of hair. We advise braiding your hair or putting it up in a high bun before swimming, and thoroughly washing and conditioning the hair immediately afterward.
What should I do before going to sleep?
Never sleep with wet hair—this will cause severe tangling and matting. Always make sure your hair is completely dry before bed. We recommend wrapping your hair in a silk bonnet, satin scarf, or using flexi-rods to hold your style overnight.
Orders & Delivery
Once my order is placed, how long will it take to arrive?
We process, pack, and ship orders out within 24 business hours. At checkout, you can select between Standard Shipping (approx. 3+ business days) or Expedited Express Shipping (approx. 1–3 business days). Tracking information will be emailed automatically as soon as your package is dispatched!





